IntroductionAt Addwins, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights under India's Digital Personal Data Protection (DPDP) Act, 2023.We comply with all applicable Indian data protection laws and international best practices for data security.
Company: Addwins
Type: Lead Generation Service Provider
What We Do: We collect business inquiries and connect them with our services
Data Controller: Addwins (We decide what data to collect and why)
Contact Email: Debashis@addwins.in
When you visit our website and submit a form,
we collect:Information You Provide Directly:
Name - Your full name
Email Address - Your primary contact email
Phone Number - Your phone number (including country code)
Message/Inquiry - Any additional details you share
Information Collected Automatically:
IP Address - Your internet protocol address
Browser Type - What browser you use (Chrome, Safari, Firefox, etc.)
Device Information - What device you use (mobile, laptop, tablet)
Pages Visited - Which pages you view on our website
Time Spent - How long you spend on each page
Links Clicked - Which links you click
Referral Source - Where you came from (Google, Meta Ads, etc.)
Information fromMeta Pixel:
Browsing Behavior - Your online activity on our site
Conversion Events - When you submit the form
Hashed Identifiers—Encrypted versions of your email and phone
What we do NOT collect:
❌ Health information
❌ Financial details (credit card numbers, bank accounts)
❌ Sensitive personal data
❌ Information about children under 18
We collect your data for these specific purposes:
Primary Purpose (Required)
Process Your Inquiry - To understand what you need and respond appropriately
Contact You - To call, email, or text you within 24 hours
Provide Services - To deliver the solutions or information you requested
Secondary Purposes (With Your Consent)
Send Updates - To send you SMS updates about your inquiry (if you opt-in)
Send Promotions - To send you promotional emails or offers (if you opt-in)
Marketing - To improve our marketing and reach similar customers
Business Purposes
Measure Ad Performance - To track how our Meta ads are performing
Improve Website - To make our website faster and more user-friendly
Compliance - To follow Indian laws and regulations
Fraud Prevention - To protect against spam and fraudulent submissions
Important: We only use your data for the purposes listed above. We will NOT use your data for any other purpose without asking your permission first.
What Are Cookies?
Cookies are small files stored on your device that help us remember you and track your activity.
How We Use Them:
Essential Cookies - Required for the website to work properly
Analytics Cookies - To understand how visitors use our site
Marketing Cookies - To track if our ads are working (Meta Pixel)
Performance Cookies - To make the site faster
Meta Pixel Tracking:
We use Meta Pixel (Facebook tracking code) to:
See if you viewed our ads
Track when you submit the form
Understand your browsing behavior
Show similar ads to similar people
Important: Meta Pixel only works if you give consent. It will NOT track you unless you check the consent box on our form.
We Share Your Information With:
1. Meta Platforms, Inc.
Why: For advertising measurement and campaign optimization
What Data: Name, email, phone (hashed/encrypted), browsing behavior, form submission
Where: United States
How Long: 6-12 months
Purpose: To show you targeted ads and measure if ads are working
2. Our Internal TeamSales Team - To follow up with your inquiry
Support Team - To provide customer service
Management - To track business performance
3. Other Trusted Vendors (If Needed)
Email Service Provider - To send emails (e.g., Mailchimp, Gmail)
SMS Provider - To send SMS (if you opt-in)
Web Hosting - To store website data securely
We DO NOT:
❌ Sell your personal information to third parties
❌ Rent your data
❌ Trade your information
❌ Share without your consent
Data Type
Lead Form Data
Email Communications
Meta Pixel Data
SMS Records
Legal/Tax Records
How Long
12 months
12 months
6-12 months
12 months
5 years
Reason
Standard business record retention
Customer service history
Meta's retention policy
TCCCPR compliance (telecom law)
Indian tax law requirement
After Retention Period: Your data is permanently deleted from our systems.
Exception: If you request deletion, we delete within 30 days (except where required by law).
Where Your Data Goes:
Your information is processed in India by AddWins but shared with Meta Platforms, Inc.
which stores it in the United States.
How Is It Protected?
Encryption: All data is encrypted during transfer (SSL/TLS)
Standard Contractual Clauses: Legal agreements between AddWins and Meta ensure protection
Data Privacy Framework: Meta participates in the EU-US Data Privacy Framework
Security: Regular security audits and compliance checks
Your Rights:
You can request your data NOT be transferred internationally.
Contact: Debashis@addwins.in
India's Digital Personal Data Protection Act gives you these rights:
✅ RIGHT TO ACCESS
You can request a copy of all the personal data we hold about you.
Timeline: Within 30 daysCost: Free (we won't charge)
✅ RIGHT TO CORRECTION
You can ask us to correct any inaccurate or incomplete data.
Example: Wrong email address, misspelled name
Timeline: Within 30 days
✅ RIGHT TO DELETION
You can request that we delete your personal data.
Timeline: Within 30 days
Exception: If we're required to keep it by law
✅ RIGHT TO WITHDRAW CONSENT
You can withdraw your consent to data processing at any time.
Effect: We stop using your data for marketing/ads
Immediate: Effective immediately upon request
✅ RIGHT TO GRIEVANCE REDRESSAL
If we violate your rights, you can file a complaint.
Where: Data Protection Board of India
Timeline: We respond within 30 days
✅ RIGHT TO DATA PORTABILITY
You can request your data in a structured, machine-readable format.
Use: To transfer to another service provider
Format: CSV, JSON, or PDF
To Request Access, Deletion, or Correction:
Email: Debashis@addwins.in
Subject Line: "DPDP Request - [Your Name] - [Access/Deletion/Correction]"
Include in Email:
Your full name
Your email address
Your phone number
What you're requesting (access, delete, correct)
Specific details (which data, what's wrong, etc.)
Our Response:
We acknowledge receipt within 5 days
We process within 30 days
We send confirmation email with details
To Withdraw Consent:
Email: Debashis@addwins.in
Subject Line: "Withdraw Consent - [Your Name]"
Effect:
We stop sending marketing emails
We stop SMS messages
We stop showing you ads
Existing data still protected
To Lodge a Complaint:
If you believe we violated your rights,
you can file a complaint with:Data Protection Board of India
Website: (To be notified by Government of India)
Email: (To be announced)
How We Protect Your Data:
Encryption
Data encrypted during transmission (HTTPS/SSL)
Data encrypted at rest (in databases)
Access Control
Only authorized staff can access data
Passwords and authentication required
Role-based access (not everyone sees everything)
Regular Updates
Security patches applied regularly
Software updated to latest versions
Firewalls and security tools deployed
Employee Training
All staff trained on data protection
Confidentiality agreements signed
Regular compliance reminders
Backup & Recovery
Daily data backups
Disaster recovery plan in place
Tested regularly
Data Breach Notification:
If there's a security breach affecting your data,we will:
Notify you within 72 hours
Explain what happened
Tell you what we're doing about it
Provide contact information for more details
What Consent Means:
Consent = You actively choose to give us permission to use your data.
Types of Consent We Request:
1. Required Consent (Must check to submit form)"
I consent to receive communications about my inquiry"
This allows us to call/email you back
2. Optional SMS Consent (Your choice)"I consent to receive SMS updates"
Only used if you check this box
3. Optional Marketing Consent (Your choice)"
I consent to receive promotional emails"
Only used if you check this box
How We Record Consent:Date and time you gave consent
Which checkboxes you checked
IP address for verification
Device type (mobile/desktop)
Stored securely for compliance
Consent Is:
✅ Freely given - No pressure or threats
✅ Specific - Clear what each checkbox means
✅ Informed - You know what you're agreeing to
✅ Unambiguous - Not tricky or hidden
✅ Withdrawable - You can change your mind anytime
Cookie Type
Essential
Analytics
Marketing
Performance
Purpose
Website functionality
Understand user behavior
Track ad performance
Make site faster
Duration
Session (while using site)
2 years
90 days
1 year
How to Control Cookies:
In Your Browser:
Chrome: Settings > Privacy > Cookies
Firefox: Preferences > Privacy > Cookies
Safari: Preferences > Privacy
Edge: Settings > Privacy > Cookies
Opt-Out of Meta Pixel:
Uncheck "marketing cookies" consent box
Or withdraw consent via email
We Do NOT Knowingly Collect Data From Children:
Our services are for adults (age 18+)
We do not intentionally target children
If a child submits data, we delete it
If You're Under 18:
Ask a parent/guardian before submitting
We can delete your data if requested
Email: Debashis@addwins.in with parent's permission
Our Website May Include:
Links to other websites
Meta ads (Facebook, Instagram) and Google Analytics tracking
Email marketing platforms
Important:
We're not responsible for their privacy policies
Read their privacy policies before sharing data
They have their own data practices
We May Update This Policy:
To reflect new laws
To improve clarity
To add new services
To enhance security
How We'll Notify You:
Update the "Last Updated" date
Send email notification for major changes
Post announcement on website
Require new consent if needed
Your Right:
Review changes before consenting
Contact us if you disagree
Withdraw consent if unhappy
Questions About This Policy?
Email: Debashis@addwins.in
Response Time: Within 24-48 hours
Mail Address: [Your Office Address]
Phone: [Your Phone Number]
Hours: [Your Business Hours]
Data Protection Officer:
Name: AddWins Data Protection Officer
Email: Debashis@addwins.in
Availability: Monday-Friday, 9 AM - 6 PM IST
For Complaints:
If you believe we violated your rights:
First: Email us with details
If Not Resolved: File complaint with Data Protection Board of India (when operational)
Legal: You have right to pursue legal action
We Comply With:
✅ Digital Personal Data Protection Act (DPDP) 2023 - India's main data protection law
✅ DPDP Rules 2025 - Enforcement rules
✅ Telecom Commercial Communications Customer Preference (TCCCPR) 2018 - For SMS marketing
✅ Information Technology Act 2000 - Cybersecurity requirements
✅ RBI & SEBI Guidelines - If applicable to our business
✅ International Standards - GDPR-aligned practices where possible
Meta Pixel Data:
What Meta Knows:
You visited our website
You submitted a form
You clicked certain links
Your approximate location
Device information
What Meta Does:
Analyzes the data
Builds your interest profile
Shows similar ads to similar people
Reports performance to us
Meta's Privacy Policy:https://www.facebook.com/privacy/explanation
Your Control:
Change Facebook ad preferences: facebook.com/ads/preferences
Opt out of personalized ads
Use browser privacy tools
We Collect:
✅ Name, email, phone, browsing activity
We Use It For:
✅ Process your inquiry, follow up, improve ads
We Share With:
✅ Meta Platforms, Inc. (for ad targeting)
We Keep It:
✅ 12 months (then delete)
You Can:
✅ Access, correct, delete, withdraw consent anytime
We Don't:❌ Sell data ❌ Collect health info ❌ Track without consent
Term
Personal Data
Data Controller
Data Processor
Consent
Withdrawal
DPDP Act
Meta Pixel
Hashed
Breach
Retention
Meaning
Information that identifies you (name, email, phone)
We (Addwins) decide what data to collect
Meta (processes data we send)
Your permission to use your data
Taking back your permission
India's data protection law
Facebook tracking code
Encrypted/scrambled data
Unauthorized access to data
How long we keep data
FINAL NOTE
Your privacy is important to us.
We take data protection seriously and comply with all applicable laws.
If you have any questions, concerns, or requests related to this Privacy Policy,
please don't hesitate to contact us.
Thank you for trusting Addwins.
Version: 1.0
Last Updated: May 2026
Next Review: May 2027
© 2026 AddWins. All rights reserved.