Refund Policy – Addwins

At Addwins, we aim to deliver high-quality marketing services, digital media solutions, and consulting support to help businesses grow.This Refund Policy outlines the conditions under which refunds may or may not be provided.By purchasing any service from Addwins, you agree to the terms stated below.

1. NO REFUND ON COMPLETED SERVICES

Addwins does not offer refunds for:Services that have already been deliveredCampaigns that have been set up or launchedAny form of consulting/session/strategy call already conductedCreative work or digital resources already deliveredWebsite or funnel setups after access has been shared or work has startedOnce work begins, partial or full refunds are not applicable.

2. ADVANCE PAYMENTS / RETAINERS

All payments made towards:Monthly retainersSetup feesCreative developmentAd campaignsSEO, GMB, SMM, or Website services…are non-refundable.These fees cover the time, manpower, tools, and resources allocated by Addwins from the moment the project begins.

3. SUBSCRIPTION-BASED SERVICES

If you have subscribed to any monthly or yearly plan:You may cancel future billing anytimeNo refunds will be provided for the current billing cycleNo partial refunds for unused days/weeks

4. CLIENT RESPONSIBILITY

Refunds will not be issued for delays caused by the client, including:Failure to provide required content, access, or approvalsDelay in sharing business information or creativesNot providing admin access to ad accounts, pages, websites, or toolsLack of communication affecting performance or deadlinesAddwins is not responsible for results affected due to incomplete access or missing inputs.

5. PERFORMANCE RESULTS

Refunds will not be given based on:Low engagementLow leadsLow conversionsPersonal expectationsMarket competitionSeasonal fluctuationsPlatform algorithm changes (Facebook, Instagram, Google, etc.)Marketing results depend on multiple external factors beyond our control.

6. DUPLICATE PAYMENT

In case of accidental duplicate payment:Refund will be issued after verificationAmount will be refunded within 7–14 working daysProcessing fees charged by payment gateways (if any) may be deducted

7. NON-DELIVERY OF SERVICE

Refunds may be provided only if:The service was never started by AddwinsNo work has been performedNo resources have been allocatedNo deliverables have been sharedIn such rare cases, Addwins may issue a partial or full refund at the company’s discretion.

8. CONTACT FOR REFUNDS

For refund-related queries, email us at:📩 Email: [addwins.in@gmail.com]📞 Phone: 8777572660]🌐 Website: https://addwins.in/
Your request will be reviewed within 3–5 working days.

9. FINAL DECISION

All refund decisions made by Addwins are final and binding.